This page sets forth the terms and conditions under which I G Hospitality (India) Pvt. Ltd. provides the information on this Website, as well as the terms and conditions governing your use of this site. By making use of this site, you agree to be bound by the terms and conditions we have outlined below. If you do not accept these terms and conditions, do not continue to use or access this site.

ACCURACY OF INFORMATION
I G Hospitality (India) Pvt. Ltd does not warrant or guarantee the accuracy or completeness of the information provided on this Website. Under no circumstances will I G Hospitality (India) Pvt. Ltd be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information.

The information on this Website may be changed or updated without notice. I G Hospitality (India) Pvt. Ltd may also make improvements and/or changes in the products, services and/or programs described on this site at any time without notice.

CONFIDENTIALITY
Information concerning I G Hospitality (India) Pvt. Ltd or any of its subsidiaries, their employees, customers, agents, or others on whom data is collected, stored, or processed is the property of I G Hospitality (India) Pvt. Ltd. and is confidential except for the necessary disclosures required by law.

COPYRIGHT POLICY
You may not cite or refer to the information on this site and make copies of the information for your own use.

ENFORCEABILITY OF THESE PROVISIONS
Should any of these terms and conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law, and in manner so as to remain consistent with the original intent of I G Hospitality (India) Pvt. Ltd. Provisions not otherwise held invalid shall remain in force.

SECURITY WARNINGS
It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses, malicious codes and other items of a destructive nature. IN NO EVENT WILL I G Hospitality (India) Pvt. Ltd. BE LIABLE TO ANY PARTY FOR ANY LOSS OR DIRECT , INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES CAUSED BY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE.

PRODUCTS & SERVICES
Please Note that none of the information contained in this Website should be viewed as an offer to sell or as a solicitation to purchase any of our products or services. Rather, the information on our products and services is provided to you so that you can learn what products I G Hospitality (India) Pvt. Ltd. generally offers.

The products and service statements on this Website are for general description purposes only. Furthermore, not all the products or services are available in every state or country. Send us a message via our Contact Us page for the name of an agent who can supply you with details regarding terms and conditions, exclusions, products, and services.

PROFESSIONAL ADVICE
The information provided on this site is distributed with the understanding that I G Hospitality (India) Pvt. Ltd. is not providing professional advice of any type. If you have a question requiring professional advice, such as question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field.

WARRANTIES
I G Hospitality (India) Pvt. Ltd. Travels and Tours (INDIA) (PRIVATE) LIMITED specifically disclaims all warranties with respect to this Web site or your use thereof, express, implied, or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose. I G Hospitality (India) Pvt. Ltd. shall not be liable for any damages resulting from the use or misuse of this site or the information on this site.

COMMENTS AND SUGGESTIONS
If you have any questions or suggestions please feel free to E Mail us at info@ighospitalityindia.com

Term & Conditions

HOTELS
It is advisable to carefully select the hotel and refer to the fact sheets provided. I G Hospitality India will not be liable if the hotel selected is not as per the client’s expectations in terms of quality, amenities, location etc.
The fact sheet describes details like the location of the hotels, amenities and facilities offered by the hotel. I G Hospitality India generally updates all these fact sheets however it is dependent on the hotel to provide updated information. Also the information shown for some hotels is sourced through our supplier’s online systems. Renovation at hotels is normally undertaken at sole discretion of hotels and not necessarily informed to us. Incase of any dispute I G Hospitality India shall not be liable for discrepancy in information.

ROOMS
The Company recommends that not more than 3 persons share a double room, as a triple room is normally of the same size as a double room. In case of a triple room, the third bed is a rollaway bed or cot.

» Single (1 guest) : A room with bed designed for one person

» Twin for sole use (1 guest) : A room for 1 single person but with two single beds

» Double for sole use (1 guest) : A room for 1 single person but with a double bed

» Twin (2 guests) : A room designed for two people with two single beds.

» Double (2 guests) : A room designed for two people with a double bed.

» Triple (3 guests) : A room Designed for Three people with three single beds OR one double and one single bed OR one double bed with a rollaway bed or cot.

» Quad (4 guests) : A room designed for 4 people

Although we display the pricing for twin as well as double rooms, please note that we cannot guarantee the availability of twin or double beds since the same is subject to availability. Hotels generally have few twin bedded rooms and may not be able to confirm the twin bed request if these is already sold out. The same applies for request of double rooms where occasionally the hotels in certain cities may confirm a twin room due to non availability of double rooms. If the above is known to us well in advance we will intimate the client. But many a times the hotels may assign the rooms only at the time of check in.
I G Hospitality India will not be liable for non availability of twin/ double beds as we have no control over the same.

CHILD RATES

A child travelling with parents and sharing parents bed, would not be entitled to a separate bed in the hotel. In case "with bed" charge has been paid for the child and the Client decides not to avail such facility whilst on tour, he would not be entitled to any refund. In case the Client decides to seek extra bed for the child booked on "without bed" basis on the tour subject to availability, then he shall be bound to pay additional amount charged by the concerned hotel directly.

MEALS
We specify the meals if included in the price. Buffet Breakfast is served at fixed hours in the morning, generally between 0730 hours – 1000 hours. Breakfast is served at a designated area in the hotel. Any requirement beyond the hours of operation would be subject to additional charge.

MEAL PLANS

» European plan (EP): Room only basis. No meals included.

» American plan (AP): includes three meals a day. Also referred to as 'Full-Board'.

» Modified American plan (MAP): includes two meals per day i.e. Breakfast & Dinner or Breakfast & Lunch. Also referred to as 'Half Board'.

» Bed and Breakfast (B&B): Room and Breakfast included.

» American Breakfast : Variety of eggs, sausages, potatoes , cold cuts, porridge, corn flakes, bread, baked beans, yogurt and fruits. Juices, along with coffee, tea, milk.

» Continental Breakfast: includes coffee, tea and juice, toast, rolls and pastry, and perhaps fruit.
English breakfast: full breakfast of cereal, bacon, sausages, eggs, toast, juice, tea and coffee.

» A la carte: A menu in which each item is priced and charged separately.

Meals served at the Hotels will be as per the individual Hotel’s Menu. The Company, however, reserves the right to change the meal arrangement, if circumstances make it necessary to do so. The Company cannot guarantee a special meal / diet for the Client. If the Client misses or refrains from availing any meal arranged by the Company due to his own reasons, there would be no refund.

Where client makes a request in writing at the time of booking for a special meal / diet, company would make an effort for the same. However, the Company shall not be held liable if the same is not provided.

EXTRA COSTS Clients are required to pay extra costs for any special requests that are required. The Hotel price offered by I G Hospitality India specifically includes the room cost, with or without breakfast/ meals which is specified and is inclusive of room taxes only.

Early Check in and Late check-out requests: The client needs to request the hotel directly for early check in / late check out request. The same is at the discretion of the hotels and is subject to room availability. The clients may need to pay for the same directly to the hotel as per the hotel’s policy.

Clients need to pay the hotel directly for utilizing all such amenities / services like usage of Mini bars, Paid Television Channels, Telephones, Room Service, and Laundry etc.

LIABILITY:
In the event of any Force Majeure I G Hospitality India /Hotels/our associate suppliers shall not be responsible and / or liable for any damages or claim either by you/your Company or any 2nd or 3rd Party. We request you to indemnify I G Hospitality India /Hotel/Our associate Suppliers against the same.
The Company shall, in no circumstances whatsoever be liable to the Client in case of any loss of life, limb or property, sickness, delay, discomfort, additional expenses incurred by the Client, consequential loss and/or damage or any kind suffered by client howsoever caused arising out of any act, omission, default of any Independent Contractor or by any servant or agent employed by the Independent Contractor or third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment, denial of entry to any place of worship, or any other service comprising the tour package.

In any case, no liability on the part of the Company arising in any way out of this contract in respect of any hotel booking, tour, holiday, excursion , facility shall exceed the total amount paid for the tour holiday, and shall in no case include any consequential loss or additional expense whatsoever.

The immunities provided under this contract to the company shall be available to the Company's Managers, including Tour Managers, Employees, Servants and Agents but not to the Independent Contractors selected by the Company.

I G Hospitality India is acting, as a Booking Agent and do not own any Hotels, Transport and other service providers. In no circumstances, I G Hospitality India shall hold any responsibility for the aspect of the arrangements provided by the service providers.

I G Hospitality India shall not be liable for the damages or losses that may result from Travel to destinations being offered on the website.

Any dispute will be settled within the guidelines framed by I G Hospitality India and in DELHI High court only

CHECK IN AND CHECK OUT TIME:
Standard check in time is 1400 hours and standard checkout time is 12 Noon. The same may differ for certain countries and hotels. All early check in and late check out requests has to be handled by the clients directly with the hotels. These requests are at the discretion of the hotels and are always subject to availability. The charges towards the same need to be paid by the clients as per the hotel’s policy.

VALDITY OF THE RATES & SERVICES:

The rates mentioned are valid only for the mentioned period. The rates are subject to change without any notice.

All the bookings are NON TRANSFERABLE to the family members/friends/colleagues in case you change/cancel your travel plans due to any reason. Fresh booking will be done in case your family member/friends/colleagues wish to travel on that particular day/period.

SUPPLEMENTS:
There is a compulsory dinner supplement during Christmas/New Year period and during trade fairs and special events as per various Hotel Policy at various cities. The same will be applicable to you and will be advised to you at the time of booking.

CANCELLATION POLICY:
» For Indian Residents, a service fee of Rs. 250 will be charged for all bookings cancelled or amended after confirmation, over and above the supplier cancellation charges if and as applicable.

» For Foreign Nationals, a service fee of USD 10 will be charged for all bookings cancelled or amended after confirmation, over and above the supplier cancellation charges if and as applicable.

Generally 1 night retention charges are applicable for bookings cancelled within 7 days of check in.
However the same varies for various destinations, seasons and as per the hotel and supplier policies.

Any cancellations during trade fairs and peak periods will attract cancellation charges once the booking is confirmed. These cancellation charges will vary and may attract upto 100% of the entire accommodation cost.